How to Pay

1. The order of things

1. You send us a request or write to us; we agree what needs to be done.
2. We issue a Quote — on a Site by an access code, or by e-mail — with the Services, the price, the currency, the payment schedule and the date it is valid until.
3. We issue an invoice with our payment details, or the Quote page shows how to pay.
4. You pay; we confirm receipt and start work. Where the Quote has stages or instalments, each is paid in advance.
5. When the work or a stage is done, you receive the result and our completion document.

Academy levels and other Services with a price on the page are paid on that page where card payment is offered; access opens once the payment is confirmed. A subscription bought by card is charged to the same card at the start of each billing period until you cancel it — see Section 4 of our Refund and Cancellation Policy.

2. Ways to pay

• Bank transfer in USD or AED — to our account with a bank in the United Arab Emirates, against the invoice · Good to know: the ordinary way; the payment reference must be the invoice number
• International transfer from abroad — from your bank outside the United Arab Emirates · Good to know: choose the option in which you pay all transfer charges, so that the full amount reaches us
• Payment card — through our payment service provider, where the Quote or the page offers it · Good to know: we add no fee for paying by card; the payment appears on your card statement as GOLDJAXE; if the payment page offers you the price in your own currency, the provider converts it at the rate shown there, and a refund comes back in the same currency

We do not accept cash.

3. Rules that apply to every payment

• The payer must be the client named in the Quote or the invoice, or a payer we approved in writing in advance. We may refuse any other payment, and a refused payment goes back only to where it came from. A purchase on a page may be paid with any card the buyer is entitled to use.
• The amount and the currency must match the invoice. If you pay less, you pay the difference; if you pay more, we return the excess; for a transfer in another currency, clause 8.5 of our Terms of Service applies.
• The payment reference must be the invoice number, for example GJ-2026-001. This is how a payment is matched to your Quote.
• Bank charges are yours: the amount credited to our account must equal the invoice.
• Prices are in the currency of the Quote or the page — USD or AED; where none is stated, USD. Prices do not include taxes unless stated otherwise.

4. Protect yourself from payment fraud

Our bank details do not change by e-mail. If you receive a message that appears to be from us asking you to pay to a different account, or pressing you to pay urgently, do not pay: write to us at contact@goldjaxe.com and confirm. We will never ask you for your card number, your CVV code, a one-time password or the password to your online banking.

5. Invoices, receipts and refunds

We issue an invoice for every payment, and a receipt on request, in the name of the client named in the Quote. Cancellation and refunds are governed by our Refund and Cancellation Policy.

6. Questions and language

Write to contact@goldjaxe.com. This page is published in Arabic and English; in case of any discrepancy, the Arabic text prevails.

GOLDJAXE L.L.C-FZ · business licence No. 2654905.01 issued by Meydan Free Zone, Dubai · Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates · contact@goldjaxe.com